Customer Service Phone Support
We are the call center answering service you need. We manage your business calls and text messages so you don’t have to. Our phone system allows your customers to call in from anywhere toll free. You get a complete automated system with a toll free number with many features that traditional phone lines don’t have. You have the option to port over your current number as well.
Email Ticket Support
Our email ticketing system allows us to answer as many email addresses as you want. We help you keep your email tickets organized in one central dashboard. Automation also helps you deliver answers to the most commonly asked questions you receive. Our email ticketing system helps your customers come to a quick resolution. Measure customer satisfaction through detailed reporting.
Your website should have a chat support feature. If not, don’t worry we have the perfect chat support feature your customers will love. When someone visits your website on mobile or desktop they are able to open chat conversations in real time with one of our My Support Team 63 agents. This allows our team to give valuable information that will turn visitors into paying customers. Chat is fast and in real time giving your website visitors a chance to learn more about your products, and a chance for our team to upsell on the spot.